FAQ

Englease is the brainchild of Omar Chihane, an entrepreneur who saw the need to help people in the MENA region improve their English language skills. After growing in popularity on social media (instagram.com/englease), Omar began receiving countless requests to help teach his followers English. Focused on finding an online solution to scale to the hundreds of thousands of people on his social media groups, Omar created englease.com

Absolutely! Whether you’re at the beginning of your learning journey, or you’ve decided to improve your skills, or you need to study for an exam, Englease prides itself in covering all levels from Beginner to Proficient and catering to our learners’ needs. We begin by asking you to complete a free assessment to suggest the best fit for you. Once your level is established, we give you access to UNLIMITED live classes and to ALL our available video content.

Our certified live classes are running every hour on the hour, 16 hours a day. As our student, you can access an UNLIMITED number of classes at your level. For example, if there are 5 classes at your level on Monday, you can attend all 5. Perhaps, you are busy that day and you can attend only 1, but on Tuesday you are eager to study and want to attend all 3 scheduled classes. As you can see, you don’t have to change your lifestyle and you can study at your own pace.

Once you log in, you will be asked to complete a Placement Test that will help us understand which language level might be best for you.

This will determine which classes you can attend in the future. For example, if you are an A2 (Elementary) student, you can attend A2 classes only. If you are a B1 (Intermediate) student, you can attend B1 classes only, and so on.

Click on the “Join Live Classes” button and fill out the form with your contact information. Once the registration process is over, you will be given access to our platform, innovative pronunciation tools, and certified live classes that are running 16 hours a day.

After registering with us, you will be able to join classes. Before attending classes, please make sure to download Zoom. However, don’t worry if you forget to do so – you will be asked to download Zoom when you try to join a class for the first time. When you log in, you will be able to see a Group Classes Schedule. Pick a class at your level that you want to attend and click “Join”.

Please note that you can join a class within a 10-minute window. For example, if a class is scheduled for 17:00, you will be able to join it from 17:00 till 17:10. If you’re late and press “Join” after 17:10, you won’t be able to join a class.

Then Englease is for you! Our highly skilled bilingual teachers are happy to accommodate your learning needs. If you’ve just started learning English or you lack vocabulary, we will double-check and go over the material as much as possible, providing explanations in Arabic if needed.

In addition, learning English in group settings (maximum 10 students in class) is an amazing opportunity to interact with people from diverse backgrounds and improve conversational skills without any effort.

Our courses have been accredited by The CPD Accreditation Group, meaning that all our learning activities fully satisfy the rigorous CPD (Continuing Professional Development) standards and represent the curriculum of an international level.

Upon completing a level, our students receive a CPD accredited certification that reflects their achievements. In order to receive a Certificate, you are required to:

1. attend a minimum of 80% of classes at your level,
2. complete a minimum of 80% of homework and tests at your level,
3. score 80% or more on your homework and tests.

Typically, it takes 8-10 weeks to receive a Certificate if you attend 2-3 classes a week with completion of all tasks and self-directed learning. However, it is possible to receive a Certificate within 6-8 weeks if you attend 4-5 classes a week and complete all assignments.

Please note that you can receive a Certificate if you satisfy the minimum mandatory requirements, but we encourage our students to attend all classes and complete all written assignments to maximize their progress.

All our students have access to the most innovative practice tools. Our video player can help you learn English in a fun and effective way – watch as many videos as you want (they are not limited to your level), learn vocabulary and cool expressions, perfect your pronunciation (you can slow down a video or loop a certain segment) and get mistaken for a native speaker!

We are striving to provide the best learning experience at the lowest possible price. The only way to do that is by allocating bandwidth, for the duration of the subscription, for every student that joins us. As such, refunds not falling under extenuating circumstances (reviewed on a case-by-case basis) will not be issued. However, we understand that circumstances change and some students’ schedules shift, making it challenging to join classes at their preferred time to study, thus we are happy to freeze one’s subscription for as long as 6 months at no extra cost. Students may request to freeze their subscription no more than twice within a 12-month subscription period.

We’d always be happy to help you out or clarify any question you might have! You can send us an email at support@englease.com or reach us via whatsapp.