Allow your call agents to enhance their professional skill set, achieve career excellence , and communicate confidently with clients worldwide.
Upon joining our live and interactive classes, our experienced English teachers will help your employees master English and acquire the skills necessary to achieve excellence as a customer service representative.
Our specialized program allows trainees to refine their active listening abilities, speak with more fluency and a professional tone, enhance their written communication skills, and earn additional competencies.
Why Join English for Call Centers?
Effective communication, whether verbal or written, is one of the essential skills to be mastered when working in the customer service divisions.
With our specialized program
- the customer service staff at your company will be able to acquire and apply English communication skills
- learn the commonly used vocabulary
- deal confidently with customers and employees through practicing realistic scenarios and situations
- gain extra knowledge on intercultural communication that would enhance their ability to efficiently understand and meet customers’ needs
deal with day-to-day challenges with flexibility and professionalism.
With englease, you will master skills such as
Live and Engaging Classes
Our classes are engaging and interactive to guarantee the best learning experience.
Classes are flexible to accommodate busy schedules.
Our program is highly focused and caters to professionals in the industry.
Who are we?
englease* is an EdTech company delivering scalable accredited English classes synchronously (live) online, taught by an in-house team of expert teachers.
englease* delivers its programs to learners and also partners with governments, schools and organizations to help them roll-out English proficiency programs at scale by offering a turnkey solution from program design, to tech integration and delivery.